Terms of Use
Last updated: September 2026
This website is operated by Tangleblack Group Pty Ltd, ABN 20 685 089 810, trading as TrueCare Support Services.
General information
The website provides general information about TrueCare Support Services. Content is not medical, clinical, legal, financial or aged care funding advice and should not be relied upon as a substitute for advice specific to your circumstances.
Enquiries and service arrangements
Submitting a contact form or chatbot enquiry does not create a service agreement, guarantee availability or confirm that a requested service can be provided or funded. Services begin only after suitability, scope, scheduling, fees, payment arrangements and any required documentation have been agreed.
Government-funded support
TrueCare is not currently a registered aged care provider. Where support is paid for through a government aged care program, the client, their family or nominee and their registered provider remain responsible for confirming that the service is consistent with the relevant plan, budget and payment arrangements.
Emergencies
The website, contact form and chatbot are not emergency services and are not continuously monitored. If someone is in immediate danger in Australia, call 000.
Accuracy and availability
Reasonable care is taken to keep website information current, but service details, availability and content may change. TrueCare does not guarantee that the website will always be available or free from technical errors.
Intellectual property
Unless otherwise stated, the website design, written content, branding, logo and supplied images are owned by or licensed to Tangleblack Group Pty Ltd. They may not be copied or used without permission.
External links
Any external links are provided for convenience. TrueCare is not responsible for the content, security or privacy practices of third-party websites.
Contact
Questions about these terms may be directed to:
Tania Blackmore
TrueCare Support Services
Email: hello@truecare.support
Phone: 0426 628 262